Modern Slavery Statement for West Heath Carpet Cleaners
This Modern Slavery Statement sets out the approach taken by West Heath Carpet Cleaners to prevent modern slavery and human trafficking in our operations and supply chains. We recognise our responsibility to uphold the highest ethical standards and to ensure that everyone who works for or with us is treated with dignity, fairness, and respect.
Our Business and Supply Chain
West Heath Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations rely on a combination of directly employed staff, subcontractors, and suppliers who provide cleaning products, machinery, uniforms, and related services. We understand that modern slavery can occur in any sector or country, and we are committed to identifying and addressing any potential risks within our supply chain.
Zero-Tolerance Policy on Modern Slavery
We operate a strict zero-tolerance policy towards modern slavery, human trafficking, forced labour, child labour, and any form of exploitation. This policy applies to all employees, agency workers, subcontractors, and suppliers. We will not knowingly work with any organisation that engages in, condones, or is complicit in modern slavery.
Our employment practices are designed to ensure that all staff work voluntarily, are free to leave employment upon reasonable notice, and receive fair pay for their work in line with applicable laws. We prohibit any form of intimidation, coercion, or inhumane treatment and expect the same high standards from all businesses associated with us.
Supplier Standards and Audits
West Heath Carpet Cleaners expects all suppliers and subcontractors to uphold ethical labour practices. As part of our due diligence, we assess new suppliers for potential modern slavery risks, paying particular attention to sectors, products, and locations considered to be higher risk.
Where appropriate, we conduct or request audits, questionnaires, or written confirmations to verify that our suppliers have adequate controls and policies in place to prevent modern slavery. We reserve the right to carry out further checks if concerns are raised and to terminate relationships with suppliers or partners who fail to meet our standards or refuse to engage constructively with our requirements.
Training and Awareness
We are committed to raising awareness of modern slavery among our employees and key suppliers. Relevant team members receive guidance on recognising signs of exploitation, understanding their responsibilities, and responding to concerns. We encourage open discussion about labour standards and ethical sourcing as part of our everyday business practices.
Reporting Concerns and Channels
West Heath Carpet Cleaners encourages anyone who has concerns about potential modern slavery, whether within our business or in our supply chains, to report them without delay. Employees are encouraged to speak to their line manager or a senior manager if they suspect any form of exploitation or unethical behaviour.
We will investigate all reported concerns sensitively and, where appropriate, anonymously. No one who raises a concern in good faith will suffer any retaliation or detrimental treatment for speaking up. If wrongdoing is identified, we will take prompt corrective action, which may include working with authorities or external agencies as required.
Continuous Improvement and Annual Review
Our approach to tackling modern slavery is subject to ongoing review and improvement. Each year, West Heath Carpet Cleaners will review this Modern Slavery Statement, assess the effectiveness of our actions, and consider additional measures to strengthen our defences against modern slavery.
This review will take into account any incidents reported, changes in our operations or supply chains, feedback from staff and suppliers, and developments in best practice and regulation. Where necessary, we will update our policies, procedures, and training to ensure that we continue to meet our ethical and legal obligations.
Approval of This Statement
This Modern Slavery Statement has been approved by the leadership of West Heath Carpet Cleaners and reflects our ongoing commitment to operating as a responsible and ethical business. It applies to the current financial year and will be updated and republished on an annual basis.



